atomiq theory
For any business that relies on customers to visit, to be engaged, to return again, and to recommend you to others, customer experience is critical. Atomiq provides expert analysis, strategy and design based solutions for improved customer experience more relevant and engaging spaces and user-friendly environments.
we develop your marketable
assets & competitive edge.
assets & competitive edge.
we create rich,engaging
experiences. we make fans
experiences. we make fans
we increase return visits &
word-of-mouth advocacy
word-of-mouth advocacy
we dimensionalise brands with
meaningful, immersive environments.
meaningful, immersive environments.
the resources page
We try to provide some useful tools, tips, checklists, video and guides or anything else we think may helpful to develop quality customer and visitor experiences.
Below are articles contributed by our team plus recommended publications, books, links and other resources
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful will (soon) be loaded into the AQ2 resources area.
Subscribe to AQ2 Insights for a quarterly summary and newsletter full of tips and info on customer experience development.
Work
With a Focus On Achieving Better Experiences And Better Environments For A Visitor Or Customer andMore Accessible, User-Centred Design Our Work Has Spanned At Least 7 Industry Sectors:
• Attractions, Theme Parks and Water Parks
• Transportation
• Zoos and Aquariums
• Visitor Centres, Museums and Interpretation
• Public Space and Destination Development
• Playspaces and Accessible Play Experiences
• Retail And Food
contact us
For more information, new business enquiries, or simply to ask how we may be able to help, please contact us.
Brisbane Studio:
Suite 2/59 Hardgrave Road
West End, QLD 4101
Australia
Postal:
PO Box 3463
South Brisbane BC. QLD 4101
Australia
Tel: +61 (0)7 32552656
contact@atomiq.com.au
Suite 2/59 Hardgrave Road
West End, QLD 4101
Australia
Postal:
PO Box 3463
South Brisbane BC. QLD 4101
Australia
Tel: +61 (0)7 32552656
contact@atomiq.com.au
atomiqdesign news
What we’ve been doing latelyatomiqdesign blog
Thoughts ideas and useful connections about experiencial design and better business through better design.
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful is loaded into the AQ2 resources area.
recent highlights
- Coming soon
What we do
Atomiq is a leader in design based strategies for improved customer experience. We work with clients who rely on delivering exceptional experiences to their customers because they recognise that this is vital to better customer satisfaction, improved engagement, brand loyalty and active word of mouth recommendation. What can we do for you?
develop your marketable assets & competitive edge
We develop your uniqueness, design landmarks and iconic structures and give you something to brag about. This may be through unique destination development, attraction or localisation strategies. This is all about getting customers to your door.
Differentiate from competitors.
Develop assets that feed new marketing initiatives.
Create features and landmarks that are recognisable and iconic.
we create rich, engaging experiences...we make fans
Customer experience is at the core of all our work. We apply strategies of design psychology, storytelling, communication, emotional and cultural relevance to create more engaging customer journeys
Promote extended stays, greater loyalty and the perception of enhance value.
Achieve a “WOW factor” and give your customers something to talk about.
Strengthen weak areas and build a strong end-to-end experience.
we increase return visits & word-of-mouth advocacy
The aim is to deliver cohesive, memorable experiences to your customers. To have them walk away raving about their experience, wanting to return soon and recommending your business to friends and family - that’s the end goal.
Develop customer loyalty and frequency.
Generate talk and make customers your best salespeople.
Give customers the ‘memory moments’ and tools to keep you front-of-mind.
we dimensionalise brands with meaningful, immersive environments
At the point where a message needs to take a physical shape; an exhibit, visitor centre, retail space, attraction, facade, icon, entryway or landmark - we bring a strong resonance to product and brand with interactive and immersive experiences and clear accessible touch-points.
Enrich and deepen engagement across the entire customer journey.
Extend your core message into the physical aspects that represent it
services/how we work
Understanding the current position and the way to move forward is a core requirement in business and design. Everything we do has a purpose and a result in mind and to achieve that result our methodology is divided into three distinct areas: Analysis, Strategy and Design.
Analysis
Strategy
Design
We provide experts in customer experience & design psychology to assess existing and proposed facilities.
Combining market & business intelligence with arts, retail, hospitality, attractions and urban planning experience.
Conceptual
Imagination and visualisation
Imagination and visualisation
Experiencial
Emotional touchpoints, engagement and immersion.
Emotional touchpoints, engagement and immersion.
Environmental
Profound effects in the quality of physical environment.
Profound effects in the quality of physical environment.
Communication
Both visual & language based - this is the core of meaningful experiences.
Both visual & language based - this is the core of meaningful experiences.
Competitive analysis
Positioning
Feasibility
Accessibility & usability
Market analysis
Experience evaluation
Positioning
Feasibility
Accessibility & usability
Market analysis
Experience evaluation
Master Planning
Design strategy
Staging strategy
Visioneering
USP development,
Value models
Design strategy
Staging strategy
Visioneering
USP development,
Value models
Concept
2D & 3D Visualisation
Virtualisation and modelling
2D & 3D Visualisation
Virtualisation and modelling
Visitor experience mapping
Impact & engagement
Cultural linking
Narrative design & Storytelling
Interpretives & interactives
Impact & engagement
Cultural linking
Narrative design & Storytelling
Interpretives & interactives
Physical branding & thematic development
Architectural environments
Interior Design
Exhibit and display
Landmarks and icon development
Architectural environments
Interior Design
Exhibit and display
Landmarks and icon development
Interpretive research
Content development
Interactive learning
Environmental graphics
Wayfinding
Branding
Content development
Interactive learning
Environmental graphics
Wayfinding
Branding
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful will (soon) be loaded into the AQ2 resources area.
Subscribe to AQ2 Insights for a quarterly summary and newsletter full of tips and info on customer experience development.
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