For any business that relies on customers to visit, to be engaged, to return again, and to recommend you to others, customer experience is critical. Atomiq provides expert analysis, strategy and design based solutions for improved customer experience more relevant and engaging spaces and user-friendly environments.
We try to provide some useful tools, tips, checklists, video and guides or anything else we think may helpful to develop quality customer and visitor experiences.
Below are articles contributed by our team plus recommended publications, books, links and other resources
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful will (soon) be loaded into the AQ2 resources area.
Subscribe to AQ2 Insights for a quarterly summary and newsletter full of tips and info on customer experience development.
• Attractions, Theme Parks and Water Parks
• Transportation
• Zoos and Aquariums
• Visitor Centres, Museums and Interpretation
• Public Space and Destination Development
• Playspaces and Accessible Play Experiences
• Retail And Food
For more information, new business enquiries, or simply to ask how we may be able to help, please contact us.
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful is loaded into the AQ2 resources area.
recent highlights
Atomiq is a leader in design based strategies for improved customer experience. We work with clients who rely on delivering exceptional experiences to their customers because they recognise that this is vital to better customer satisfaction, improved engagement, brand loyalty and active word of mouth recommendation. What can we do for you?
We develop your uniqueness, design landmarks and iconic structures and give you something to brag about. This may be through unique destination development, attraction or localisation strategies. This is all about getting customers to your door.
Differentiate from competitors.
Develop assets that feed new marketing initiatives.
Create features and landmarks that are recognisable and iconic.
Customer experience is at the core of all our work. We apply strategies of design psychology, storytelling, communication, emotional and cultural relevance to create more engaging customer journeys
Promote extended stays, greater loyalty and the perception of enhance value.
Achieve a “WOW factor” and give your customers something to talk about.
Strengthen weak areas and build a strong end-to-end experience.
The aim is to deliver cohesive, memorable experiences to your customers. To have them walk away raving about their experience, wanting to return soon and recommending your business to friends and family - that’s the end goal.
Develop customer loyalty and frequency.
Generate talk and make customers your best salespeople.
Give customers the ‘memory moments’ and tools to keep you front-of-mind.
At the point where a message needs to take a physical shape; an exhibit, visitor centre, retail space, attraction, facade, icon, entryway or landmark - we bring a strong resonance to product and brand with interactive and immersive experiences and clear accessible touch-points.
Enrich and deepen engagement across the entire customer journey.
Extend your core message into the physical aspects that represent it
Understanding the current position and the way to move forward is a core requirement in business and design. Everything we do has a purpose and a result in mind and to achieve that result our methodology is divided into three distinct areas: Analysis, Strategy and Design.
AQ2 is our research unit where we are constantly exploring interaction, user experience, technology, physchology and experiencial design.
Whatever we think is most useful will (soon) be loaded into the AQ2 resources area.
Subscribe to AQ2 Insights for a quarterly summary and newsletter full of tips and info on customer experience development.