the resources page

We try to provide some useful tools, tips, checklists, video and guides or anything else we think may helpful to develop  quality customer and visitor experiences.

Below are articles contributed by our team plus recommended publications, books, links and other resources

resources/articles & videos/..


Is Your Front Door Wide Enough for 4 Million Customers?

About one third of Australia’s population are directly affected by disability, either personally or through a family member.* In Australia the total tourism expenditure attributable to people with disabilities is about $8 billion per year or 11% of the total market.** So what’s wrong with this picture?

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