Dreamworld Over many years the ride and precinct projects we developed for Australia’s largest theme park, Dreamworld, successively broke peak attendance records in each of the holiday seasons that followed opening,... (more..)
Hello Kitty World Theme Park Our work on developing numerous branded IP-based children’s precincts resulted in being asked to provide the Master Plan for an extensive Hello Kitty World Theme Park on Hainan Island, China ..(more..)
Adventureworld We proudly assisted Adventureworld over a number of major new ride developments leading them to be named the highest ranked theme park in Australia on TripAdvisor (more…)
Australian Institute of Sport.
We provided an extensive Master Plan strategy for the enhancement and development of the Sports Visitor entre at the Australian Institute of Sport (more..)
CUSTOMER EXPERIENCE ANALYSIS, STRATEGY OR RECOVERY...
Splash Planet Water Park
After implementing Part One of our recovery strategies the troubled Splash Planet Water Park in New Zealand increased attendance by 30% in the first 12 months. (more)
Sydney Central Railway Station At Sydney’s historic Central Railway Station customer complaints were on the rise and there was clearly presentation and wayfinding problems. We were asked (more..)
EXCEPTIONAL EXPERIENCE DEVELOPMENT....
Despite being named number 1 Travellers Choice Experience in Australia, Bridgeclimb Sydney was not prepared to rest on past merits and called us to assist with a (more..)
Platinum Class “luxury...on wheels” The owner of Australia’s two Great Train Journeys; The Ghan and The Indian Pacific, asked us to help them develop a new Platinum Class “luxury hotel on wheels”, including (more...)